Online Bookings
Are you enquiring for the first time?
Dr Nat is accepting referrals for individual psychotherapy+ diagnostic assessments.
New Patient Enquiries:
Complete the Contact Form (securely via Halaxy) or email hello@sanvt.com.au
Email is the preferred and most efficient mode of communication. It ensures that it is less likely for your enquiries and questions to be missed.
If there are any questions that cannot be answered via email, we can organise a brief intake call (10-15 mins).
GP and other Referrers:
Referral letters + Care Plans can be sent directly via:
Medical Objects: 6221565J
Fax: (07) 3544 7692
Email: referrals@sanvt.com.au
In-Person Consultations
Palm Beach, Gold Coast
Services are available by appointment only.
Continuing clients can book appointments here online.
Please Note:
Assessment Sessions (Interviews + Testing) Booster Check-in (40-mins), Requests for additional reports/letters/documentation are via request only. Please contact Dr Nat or discuss suitability for your circumstances at your next appointment.
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in-person options
TELEHEALTH:
Scroll down to the next booking calendar.
Telehealth (Video) - Online
Services are available by appointment only.
Continuing clients can book appointments here online.
Please Note:
Assessment Sessions (Interviews + Testing), Booster Check-ins (40-mins), and Requests for additional reports/letters/documentation are via request only.
Please contact Dr Nat or discuss suitability for your circumstances at your next appointment.
IN-PERSON:
Scroll up to the previous booking calendar.
SCROLL for more
Telehealth options
Important Booking Information
Waitlist Option:
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If your preferred appointment time isn’t available, please email hello@sanvt.com.au with 2-3 preferred days and time windows (e.g., “Monday mornings” or “after 3pm Thursdays”) to join the waitlist.
You’ll be notified by text and/or email if a suitable time becomes available.
Cancellations & Changes:
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You can change or cancel your appointment up to 48 hours (2 days) before your scheduled time through your portal or the link in your booking confirmation/reminder email/SMS.
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Appointments cancelled or missed with less than 48 hours’ notice may incur the full session fee. Repeated late cancellations or no-shows may affect future bookings.
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(If you’re using a referral or funding body such as Medicare, WorkCover, or DVA, please confirm directly with them whether cancellation fees are reimbursable to avoid disappointment.)
Accessibility:
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The in-person clinic space is located on Level 1 (accessible via a short flight of stairs). Unfortunately, there is no lift access. Telehealth (video) sessions are always available for accessibility or convenience.
Online Booking Calendar:
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All appointments are booked and managed through Halaxy's online booking system.
Client Portal (optional to set up):
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Clients can set up their Halaxy patient portal. Once set up, you can log in via www.halaxy.com/patients.
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Ask your clinician about accessing your patient portal to receive your invite.
Through your secure portal, you can:-
View, book, or reschedule appointments
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Update contact and referral information
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View invoices and payments
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Complete forms or questionnaires
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Need URGENT! Support?
The SANVT. inbox is not monitored for emergencies.
Australia-based Crisis Service Options:
📞 Emergency Services – 000
💬 Lifeline – 13 11 14
💬 13YARN – 13 92 76
🧠 Suicide Call Back Service – 1300 659 467
🏥 Acute Care Team (Gold Coast) – 1300 642 255
🧒 Kids Helpline – 1800 55 1800
🧒 Parent Helpline – 1300 30 1300
🛑 DVConnect (Qld) – 1800 811 811
🩺 Or present to your local GP or nearest hospital emergency department