Waitlist Option:

• If your preferred appointment time isn’t available, please email hello@sanvt.com.au with 2-3 preferred days and time windows (e.g., “Monday mornings” or “after 3pm Thursdays”) to join the waitlist.
  You’ll be notified by text and/or email if a suitable time becomes available.
  
   

Cancellations & Changes:

• You can change or cancel your appointment up to 48 hours (2 days) before your scheduled time through your portal or the link in your booking confirmation/reminder email/SMS.
   

• Appointments cancelled or missed with less than 48 hours’ notice may incur the full session fee. Repeated late cancellations or no-shows may affect future bookings.
   

• (If you’re using a referral or funding body such as Medicare, WorkCover, or DVA, please confirm directly with them whether cancellation fees are reimbursable to avoid disappointment.
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